PARENT INVOLVEMENT SPECIALIST-PART-TIME

Description

Patient Access Services Representative
Responsible for answering all incoming calls to the main telephone switchboard system, Finesse, receives and redirects calls,
responds to routine inquires, refers to appropriate sources; takes and transmits messages and transfers calls appropriately per
protocol ; schedules, cancels appointments or tasks to appropriate front desk staff if unable to make appointment and other
clerical duties as assigned. Must have excellent customer service and maintains professional telephone etiquette at all times
and 1-3 years related experience working in a medical and/or dental office setting. Excellent communication skills, both
written and verbal and superior customer service required. Working knowledge of switchboard operations, general clerical
skills and basic computer knowledge in Windows environment required. Bilingual (English/Spanish) required