Unemployment Assistance Questionnaire

MassHire Holyoke is not the Department of Unemployment Assistance and we no longer have an on-site DUA Representative at our office.

We CANNOT help you with the following: Changing any personal information in your UI Online account (password, name, address, email, banking information)

However, we may be able to help you in very specific, limited circumstances. When we are unable to assist you with a problem, guidance will be given regarding the next steps you should take with DUA.

Please identify the problem you are having out of the dropdown list to see if we can assist you. *

To file or reopen a UI claim you must either call 877-626-6800 or file online at https://www.mass.gov/how-to/apply-for-unemployment-benefits. MassHire Holyoke cannot assist you in this process.

MassHire Holyoke may be able to assist you in uploading identity documents which could help in resolving this disqualification. Please request an appointment with the UI Level 2 Specialist.

Please complete the contact information below and you will be called when a UI Printout or your 1099g is ready for you to pick up at MassHire Holyoke at 850 High Street, Holyoke, MA. You must present a State photo ID to receive the printout.

Name of UI Claimant seeking UI Printout *

First

Last

Phone *

Enter Your UI Claimant ID # or Your Complete Social Security # (AFTER ENTERING THE NUMBER, CLICK SUBMIT) *

MassHire Holyoke cannot assist you with this. You must complete the Fraud Report form at https://www.mass.gov/forms/unemployment-fraud-reporting-form

It appears that given your circumstances, a MassHire Holyoke UI Level 2 Specialist may be able to provide you with more clarity on what is affecting your UI claim. If we are not able to resolve your issue, we may be able to help identify the next steps that you should take with DUA. Please select what you would like to do. *

I am requesting an appointment with the UI Level 2 Specialist ( Allow 3 business days for us to reply)
I do not wish to be contacted.

Name of UI Claimant seeking UI Level 2 Assistance *

First

Last

Phone *

Email

Enter Your UI Claimant ID # or Your Complete Social Security # (AFTER ENTERING NUMBER, CLICK SUBMIT) *