Description
Teller (PT) – Agawam Branch
AGAWAM, MA
Position: Teller
Department: Agawam Branch
Job Status: Part-Time
FLSA Status: Non-Exempt
Reports to: Branch Manager
Amount of Travel Required: Local Travel as Needed
Positions Supervised: N/A
Must be able to work the following schedule:
Thursday: 11:45am-6:15pm
Friday: 8:45am-5:15pm
Saturday: 8:45am-1:00pm
Total hours: 18.25
POSITION SUMMARY
Provides prompt and professional service to new and existing customers.
ESSENTIAL FUNCTIONS
Adheres to established Westfield Bank customer service standards.
Provides information regarding bank products to all potential customers both retail and commercial.
Independent performance of all teller transactions and related services.
Maintains security of cash drawer.
Proves cash drawer at end of day.
Meets assigned referral goals through referral of bank products and services to meet customers banking needs.
Performs account and person maintenance.
Assists in resolving customer problems.
May assist with balancing the ATM
Assist customers with Safe Deposit.
Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
Must adhere to all bank and regulatory policies and procedures specific to position.
Performs additional duties as requested.
POSITION QUALIFICATIONS
Competencies
Accountability
Customer Relations
Decision Making / Judgment
Job Knowledge
Quality
Education/Experience/Skills
High School Diploma or GED required.
At least six months of cash handling and customer service experience preferred.
Must meet balancing requirements
How to Apply
Apply on company web page – www.westfieldbank.com/about/careers