Transportation Support Staff (2022-2023)

Description

GENERAL SUMMARY

Assists with all aspects of the day-to-day operation of the Transportation Department.

ESSENTIAL DUTIES & RESPONSIBILITIES

The above position is illustrative of the tasks and responsibilities. It is not meant to be all-inclusive of every task or responsibility. The description does not constitute an employment agreement between the Springfield Public Schools and the employee and is subject to change by the Springfield Public Schools as the needs and requirements of the job change.

Answers telephones and greets walk in public.
Produces student PVTA passes, maintains ridership lists and distributes passes to high schools.
Assists with the distribution of school bus monitor and crossing guard paychecks weekly. Provides additional support to Supervisor of Bus Monitors and Crossing Guards.
Serves as Transportation Department translator.
Distributes updated school bus routes.
Performs related duties of a similar nature and level as assigned.

MINIMUM JOB QUALIFICATIONS

Education and Experience

A high school diploma (or GED equivalent) and at least one-year experience in an office setting.

Appropriate education substitutions can be made.

Bilingual preferred.

KNOWLEDGE, SKILLS, and ABILITIES

Knowledge of various computer programs
Knowledge of Power School and Versatrans Routing System
Ability to determine PVTA transportation eligibility
Must have the ability to fluently speak and understand Spanish
Ability to problem solve
Ability to remain calm and professional in difficult situations
Ability to handle common inquiries or complaints
Ability to respond to questions from students, faculty, staff, and visitors
Ability to use (or learn to use) computer software and systems applicable to the position
Ability to follow oral and written instructions and procedures
Ability to collect, organize, and interpret data and prepare accurate records
Ability to establish and maintain constructive and cooperative interpersonal relationships with staff, peers, supervisors, or managers in the work unit and other departments, as well as with staff of outside entities and other individuals, as applicable to the essential duties and responsibilities

CORE KNOWLEDGE, SKILLS, AND ABILITIES

Skill in utilizing interpersonal skills to relate and interact with a diverse population
Skill in detail oriented planning and able to set priorities, objectives and meet deadlines
Ability to provide positive and effective customer service
Ability to adapt to and accommodate new methods and procedures
Ability to work independently or as a member of a team
Ability to apply listening skills, work under pressure, address conflict and solve problems
Ability to read, analyze and interpret standard, policies, procedures and regulations
Ability to effectively present information using attention to detail and accuracy
Ability to exercise good judgment
Ability to operate standard office equipment, such as a computer keyboard, monitor, copies, scanners, and telephone
Ability to communicate effectively orally and in writing

Primary Location Central Office – Transportation
Salary Range $35,328.00 – $47,297.00 / Per Year
Shift Type FT – Full Year

Job Contact Information
Name Nichole Rooney
Title Executive Assistant to CFOO
Phone 413-787-7100 ext. 55231
Email rooneyn@springfieldpublicschools.com