Description
FRC School Liaison
The School Liaison is an employee of the FRC who works closely with the Holyoke Public
School district to help Family Members navigate through educational and school-related
concerns and needs. The school liaison shall serve as a resource to families, schools, and the
community in improving overall student attendance and graduation rates, reducing truancy rates,
identifying systemic issues, barriers, trends, and needs, networking and disseminating
information, designing solutions, and expanding system capacity. The liaison shall ensure that all
Family Members experiencing CRA-related issues are connected to services that meet their
individual needs and shall ensure that there is a process established to provide information,
referral, and direct assistance, where possible, for individual Family Members. This may include
meetings with teachers, assistance with obtaining an Individual Education Plan (IEP), and
meetings with other school personnel, as necessary. Finally, the liaison shall be responsible for
negotiating and implementing special events and other interagency activities that involve
schools.
Responsibilities:
Under the direction of the Enlace de Familias Resource Center Program Manager, the School
Liaison will be responsible for:
Identifying and analyzing data to determine family and community needs This will include
tracking requests for assistance from school personnel, parents, students & districts, and Liaison
responses to shed light on high-frequency needs and;
Developing strong working relationships with school personnel to identify key needs and
priorities of students and their parents/guardians and to become a resource to the schools and
FRC staff as they work to meet students? and parents/guardians? educational and non-academic
needs;
Working with school personnel and local, state, and private agency direct service staff to develop
and implement processes for improving communication and coordination of services to youth;
Developing programming with/at local FRC that meets needs of families in the communityparticularly those whose children attend Holyoke Public Schools (HPS) and is aligned with the
articulated family engagement priorities of HPS;
Documenting work to track successful strategies with youth and evidence of success and
student-focused strategies worth replicating;
Facilitate workshops and training for parents/caregivers and students in collaboration with the
school leaders
And perform other duties as assigned and needed.
Qualifications:
Bachelors with one year experience or Associates with three years? experience.
Bilingual with excellent written and verbal communication skills in Spanish and English;
Proficient with diverse Latino social & cultural communities;
Proficient in MS Office applications, and competent with data-management platforms,
multi-media presentations, and Internet search engines;
Knowledge of Holyoke community resources and Holyoke community-based providers and state
human service systems;
Experience working with public schools;
Familiarity with Holyoke school district and key staff/faculty;
Experience working with families and individuals with a multitude of risk factors and needs;
Public speaking, convening, facilitation skills;
Excellent communication skills;
Excellent interpersonal skills;
Must have a valid drivers license and your own reliable transportation.
Compensation: Dependent on the degree and/or experience
Application Instructions:
Please complete the google form and send your resume and/ or cover letter to
Frank@enlacedefamiliasdeholyok