#18098348
11/30/2022
Chicopee
MA
Hour
Shipping, Receiving, and Traffic Clerks

Description

Office Clerk, 6AM Start

Chicopee, MA
Full Time
Entry Level

Purpose: The Shipping / Receiving Office Clerk is responsible for all aspects of inbound and outbound loads and providing effective customer service for all internal and external customers / vendors by using excellent, in-depth knowledge of company services and programs as well as communicating effectively with team members in various departments.

Essential Duties and Responsibilities:

Check in drivers for shipments / deliveries and communicate any additional fees
Update the appointment screen in system regarding all transactions
Process payments from drivers (lumping, late, etc.) and issue receipts using Road Sync
Maintain an accurate dock door log and work together with warehouse management regarding door assignments
Communicate any issues with shipments / deliveries to customer service
Hand over paperwork for receipt processing / tags to customer service
Verify receiving and shipments are accurate before release and confirm out all shipments / deliveries
Maintain a clean and organized work area
Perform a variety of other tasks as assigned

Education and/or Work Experience Requirements:

High school diploma is preferred
1 – 3 years of experience as a shipping / receiving clerk or customer service representative
Computer proficiency (MS Office – Word, Excel and Outlook)
Knowledge of commonly-used concepts, practices and procedures within the transportation and customer service field
Relies on instruction and pre-established guidelines to perform the functions of the job

Physical Requirements:

Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain
Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling
Hand/eye coordination to operate computer keyboard, tools, and other office equipment
Lifting and/or moving up to 25 pounds
Vision for reading, recording and interpreting information
Speech communication and hearing to maintain communication with employees, customers and drivers

How to Apply

To APPLY goto www.pioneercoldlogisticservices.applytojob.com