#18158155
12/12/2022
Northampton
MA
Hour
Mental Health Counselors

Description

Parent and Youth Support Programs
1602_Intake Coordinator/Lead Visit Monitor_Florence_FT

Department: Parent and Youth Support Programs

Reports to: Direct Care Supervisor of Supervised Visitation

Schedule: 37.5 hours per week;

Tuesday, Wednesday, and Thursday, 10am – 6:30pm- Springfield

Friday 1pm-9pm- Florence

Saturday 9am – 3:30pm- Florence

FLSA Status: Non-Exempt

Starting Rate: $22.00/hour

The YWCA of Western MA is dedicated to eliminating racism and empowering survivors. We provide a safe place for survivors of domestic violence, sexual assault, and human trafficking. Our programs and services include crisis shelter and transitional housing for survivors and their families, counseling, SAFEPLAN court advocacy, community education, supervised visitation, HIV education and testing, and vocational training. The YWCA provides services at several sites, including Holyoke, Northampton, Westfield, and our primary Springfield campus.

Position Purpose

The YWCA’s Supervised Visitation Program allows parents in high conflict or high risk situations to spend time parenting their child in a safe, structured, and supportive environment. Trained Visit Monitors & Intake Coordinators support the non-custodial parent in developing a healthy and loving relationship with their child while following all policies and guidelines designed to ensure safety. The Visit Monitor & Intake Coordinator is also responsible for communicating regularly with the Lead Visit Monitor regarding the status of visits and any concerns.

Essential Responsibilities

Schedule and conduct in-person intakes and risk assessments with residential and non-residential parents and arrange for site tours and interviews with children prior to first visit.
Ensure parties are referred as necessary to external resources for domestic violence, batterer?s intervention, counseling, and financial assistance among others.
Attempt contact with families assigned by the Direct Care Supervisor within 2 business days of assignment.
Input all new client intakes and goals into AWARDS within 3 business days of completion.
Monitor supervised visits at Springfield Centers and other Visitation Center sites if needed for coverage.
Coverage for DCC Visitation Center as needed.
Assist with set up and closing of center to include setting up of rooms and cleaning up at end of the day.
Briefing Visit Monitor on visiting families prior to their arrival
Ensure the preparation of documents to be used during the visit with a focus on any known safety concerns.
Model appropriate parenting behavior and encourage healthy parent child relationships/interactions.
Ensure compliance with center rules and policies while making interventions as necessary.
Communicate in a timely manner with Direct Care Supervisor on any incidents and issues.
Ensure that transportation of children at exchanges and visits adhere to all safety laws/policies regarding seat belts and car seats.
Attend supervision, trainings and staff meetings as required.

Qualifications

A.A. or equivalent;
2 years of relevant experience in human services field and/or criminal justice;
Excellent verbal, written, and organizational skills;
Experience and knowledge in electronic documentation;
Ability to resolve conflict in appropriate ways;
Prior experience working with survivors of violence and/or those who have perpetrated violence in an intimate partner relationship preferred;
Experience and knowledge of child development and impact of domestic violence on children preferred;
Bilingual (Spanish-speaking) preferred;
Access to reliable transportation and valid driver’s license required. Must be able to be covered by the agency’s insurance policy.

How to Apply

TO APPLY: Apply online at https://www.ywworks.org/employment/