#17837896
10/14/2022
Northampton
MA
$20832.00
Year
Community and Social Service Specialists, All Other

Description

POSITION SUMMARY:
Coordinate Domestic Violence Intervention Project (DVIP) in collaboration with local police departments, dispatch centers, Crocker Communications Inc., and community victim advocacy programs. Position is a part-time, grant dependant position of 20 hours weekly.

DUTIES & RESPONSIBILITIES:
Foster strong relations between police and advocates in the DVIP Partnership
Make outreach visits to police departments and ensure open communication with community partners
Participate in hiring of new DVIP Advocates with NELCWIT and BHN
Train and supervise DVIP Advocates in collaboration with NELCWIT and BHN
Assign shifts and create monthly on-call schedule to be communicated to all DVIP partners
Provide secondary back-up for evening and weekend emergency call system
Review daily call log from answering service and follow-up with Crocker and responding police and/or advocates on any calls needing attention
Assign cell phones for each advocate and update list regularly with answering service
Debrief advocates following difficult calls and instruct them in following DVIP protocols
Provide direct service to victims of domestic and sexual violence including safety planning, information on lock changes and ongoing support for alarm recipients
Identify high risk cases from advocate information sheets and make referrals to the high-risk team
Organize DVIP Partnership meetings and trainings
Provide phone supervision with advocates to offer support and review any protocol issues
Respond to calls from police regarding advocate contacts and troubleshoot issues that arise
Mediate potential conflicts with police and advocate response and propose changes in protocol to address concerns
Maintain DVIP Project statistics and prepare grant report in coordination with supervisor
Write law enforcement newsletter entries as needed

QUALIFICATIONS:
Bachelor’s degree
Knowledge of dynamics of abuse specifically related to domestic violence and sexual assault
Leadership and interpersonal skills to successfully foster strong partnership team
Supervisory and staff training experience
Ability to communicate clearly, effectively and patiently in-person and on the phone to a diverse population
Ability to prioritize, organize and multi-task
Must be able to demonstrate professional discretion and maintain confidentiality at all times