#18158177
12/12/2022
Springfield
MA
Hour
Child, Family, and School Social Workers

Description

Residential Programs
1585_Direct Service Advocate_2nd shift_FT
Reports to: Assistant Program Director, DVSS

Schedule: Full time, 37.5 hours/week, Monday?Friday, 3pm-11pm

FLSA Status: Non-Exempt

Starting Rate: $17.00/hour

URL: www.ywworks.org/employment

The YWCA of Western MA is dedicated to eliminating racism and empowering survivors. The YW provides a safe place for survivors of domestic violence, sexual assault, and human trafficking. Our programs and services include crisis shelter and transitional housing for survivors and their families, counseling, SAFEPLAN court advocacy, community education, supervised visitation, and vocational training for youth. The YWCA provides services at several sites, including Holyoke, Northampton, Westfield, and our primary Springfield campus.

Position Purpose

The Direct Service Advocate (DSA) is responsible for providing support, advocacy and role modeling to adult, teen, and child program participants living in the YWCA’s residential programs. DSA’s are part of a team model working with peers, supervisors, clinicians and outside connections to best serve program participants. DSA’s support the agency mission and trauma informed service model in order to provide safe, consistent and quality services to vulnerable populations.

Essential Responsibilities

Answer hotline as needed.
Conduct shelter screenings and intakes as needed.
Provide crisis intervention as needed.
Help residents become acquainted with shelter and other residents upon arrival.
Provide counseling to resident upon arrival and as needed throughout their stay.
Responsible for maintenance and upkeep of the facility and property (including, but not limited to: vacuuming, laundry, shoveling, mopping).
Ensure residents are following shelter schedule, including wake up times as applicable.
Enforce shelter rules and guidelines.
Assist with children’s groups as needed.
Engage with residents at meal time and ensure that residents clean up their area prior to leaving dining area.
Ensure completion of chores as applicable.
Complete all required paperwork.
Maintain client records.
Ensure parents / guardians supervise children, including at bedtime as applicable.
Prepare rooms for residents including washing, drying and putting away linen.
Attend monthly staff meetings.
Provide transportation to residents and adhere to all safety laws/policies regarding seat belts, car seat requirements and speed limits at all times.
Perform other related duties as needed.

Qualifications

Associate’s degree plus 1 – 3 years of experience in human services;
Experience working in residential setting preferred;
Familiarity with issues of domestic violence;
Experience with survivors of gender-based violence and exploitation;
Experience addressing the impacts of decisions and actions on multiple communities;
Understanding of both interpersonal and structural racism and bias;
Ability to represent agency from a management perspective in an active union environment;
Excellent written and organizational skills including computer skills;
Must have knowledge of/contacts with community agencies;
Must be able to be covered by the agency’s insurance policy; and
Must be able to lift 40 lbs.

How to Apply

Please refer to this link to apply- https://www.ywworks.org/employment/