Branch Manager, BMC/GD

Description

Position Title: Branch Manager
Department: BMC/ General Dynamics Office
Work Arrangement: In-Office

Under the general supervision of the Market Manager or Branch Division Head, coordinates and supervises the ongoing activities of a branch to provide for the delivery of member services in conformance with established Credit Union policies, strategies and procedures.
This position requires registration as a Mortgage Loan Originator (MLO) with the Nationwide Mortgage Licensing System (NMLS) and Registry on an annual basis in addition to maintaining updates as needed. Initial registration is required immediately upon hire into this position.

Key Job Requirements:
1. Performs any functions, within scope of authority and expertise to provide the highest level of service and responsiveness to the members served by the Credit Union while performing all duties in accordance with prescribed regulatory compliance guidelines and Credit Union policies and procedures.
2. Opens and maintains a wide variety of accounts for members including but not limited to new memberships, checking and savings, certificates of deposits, Individual Retirement Accounts and Business Accounts.
3. Services complex accounts, such as Trusts, Estates and POA’s. Provides guidance and direction to staff and members. Handles complaints.
4. Assists members on any problems on existing accounts
5. Originate, underwrite, close and process disbursements for loan applications for Consumer, Loans.
6. Interviews and Originates Mortgage and Home Equity Loan applicants.
7. Takes an active role in Business Development, promoting Greylock’s products and services.
8. Provides for the preparation of various reports and records, including goal tracking.
9. Directly responsible for adhering to compliance issues pertinent to branch cash limits, vaults and teller drawers.
10. Coordinates staffing and ensures proper branch coverage at all times.
11. Ensures proper upkeep of branch facility, grounds and equipment.
12. Responsible for supervising branch staff and daily branch operations
13. Manages compliance of cash audits and limits and assures that required periodic audits of cash, ATM vaults, and teller drawers are performed in accordance with established operational procedures.
14. Ensures the Branch is opened and closed under dual control and that security systems are properly set. Responds to alarms as required.
15. Provides for branch security in conformance with Credit Union’s established security program and procedures; ensures that all security equipment is in proper working order. Provides staff with security training and information as necessary.
16. Ensures that branch staff is informed and in compliance; conducts periodic meetings to provide updated information.
17. Promotes the Credit Union wherever and whenever possible. Encouraged to actively represent the Credit Union in local civic, community and professional organizations.

Position Requirements:
– High School diploma or equivalent plus specialized course work and training.
– College coursework a plus.
– Three-plus years in a teller position with at least one year as Teller Supervisor preferred.
– Demonstrated supervisory, customer service and problem-solving skills.
– Ability to use various types of office equipment, spread sheet applications and PC proficient in Microsoft Office Suite.
– Ability to travel to the Credit Union’s various branch locations.
– Possess a thorough knowledge of Credit Union products and services

*To keep our employees and community safe Greylock has made the tough decision require all current and future employees to be fully vaccinated against COVID-19. Greylock complies with Federal Law and will consider any exemption request provided.*