MassHire Holyoke is not the Department of Unemployment Assistance and we no longer have an on-site DUA Representative at our office.

We CANNOT help you with the following: Changing any personal information in your UI Online account (password, name, address, email, banking information)

However, we may be able to help you in very specific, limited circumstances. When we are unable to assist you with a problem, guidance will be given regarding the next steps you should take with DUA.